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Patient information

We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.

Patient-centered care

Providing high-quality care is our top priority. At Trident Medical Center, we are dedicated to building a safe, pleasant space for everyone who walks through our doors. Our comprehensive healthcare is designed with your needs in mind.

Online registration 

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.


Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.

View your patient rights 

Information and guidance for our patients

We want you to have as much information as possible about the care you'll receive in our hospital and what to expect before, during and after your time with us.

Free patient W-Fi

Our hospital provides free wireless internet access for all patients, visitors and guests. If you are an inpatient, Wi-Fi access lets you safely speak to your loved ones via virtual video calls.


Pricing FAQs

Many patients have questions and concerns about their medical costs. Read answers to common pricing questions, including price transparency and costs for under- or uninsured patients.


SMS surgery updates

We strive to help you and your family understand your care. To this end, your loved ones can enroll to receive text message updates on your procedure. 

Talk directly to a nurse, any time

Consult-A-Nurse® is a free service that provides you with physician referrals and health information 24/7.

Our RNs and referral specialists can help you find a doctor, answer your healthcare questions and register for classes and events.

MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play